Notifications
When tools run on a schedule, failures can go unnoticed. Notifications alert your team immediately when something breaks.
Configure notifications at app.superglue.cloud/admin?view=notifications.
How it works
Section titled “How it works”-
Connect a channel
Set up Slack (or another supported channel) to receive alerts
-
Test the connection
Send a test notification to verify everything works
-
Create rules
Define which failures should trigger notifications
Channel setup
Section titled “Channel setup”Authentication
Section titled “Authentication”Choose one of two methods:
| Method | Best for |
|---|---|
| Incoming Webhook | Quick setup, single channel |
| Bot Token | Multiple channels, auto-join public channels |
Both require a Slack Workspace Admin. The setup wizard guides you through each step.
Message buttons
Section titled “Message buttons”- View Details — Opens the run in the admin dashboard
- Investigate Failure — Opens the AI agent with failure context
Troubleshooting
Section titled “Troubleshooting”Notifications not sending
- Check that your webhook URL or bot token is valid
- Ensure at least one notification rule is enabled
Bot can’t post to channel
- Public channels: Bot auto-joins on first message
- Private channels: Invite manually with
/invite @botname
Notification rules
Section titled “Notification rules”Rules determine which failures trigger notifications.
Trigger sources
Section titled “Trigger sources”| Source | Description |
|---|---|
| Scheduler | Runs triggered by cron schedules |
| API | Runs triggered via the REST API or SDK |
| Webhook | Runs triggered by incoming webhooks |
Tool ID patterns
Section titled “Tool ID patterns”Filter notifications to specific tools using glob patterns:
prod-*— Only tools starting with “prod-”*-sync— Only tools ending with “-sync”- Leave empty to match all tools
Notification content
Section titled “Notification content”Each failure notification includes:
- Tool name and failure status
- Error message (truncated if long)
- Failed step with its description
- Run metadata — Run ID, source, timestamp
Investigate Failure
Section titled “Investigate Failure”Notifications include an “Investigate Failure” button that opens the superglue agent with the failed run pre-loaded. The agent explains the error, identifies the root cause, and can fix the tool directly.
Auto-disable
Section titled “Auto-disable”After repeated delivery failures, superglue automatically disables notifications to prevent spam. Fix the underlying issue, then re-enable in the dashboard.