SAP S/4HANA· Hypercare
OverviewMCP server
Pre-implementation
  1. Implementation plan
  2. Discovery
  3. Data assessment
  4. Solution design
Implementation
  1. Configuration
  2. Data mapping
  3. Data migration
  4. Testing and UAT
  5. Cutover
Post go-live
  1. Hypercare
  2. Handover
Step 10 of 11 · Post go-live · Updated October 26, 2026

SAP S/4HANA hypercare and post go-live sync

Most SAP S/4HANA implementations do not end at cutover. The client runs old and new systems side by side, other applications still need data, and the first month-end close brings questions. superglue turns the remaining flows into scheduled tools that run without you and alert you when they fail.

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How this step works

What the agent does

  • Builds each sync as a saved tool from a plain-language description of direction, trigger and conflicts.
  • Runs it on a schedule or from a webhook, with no AI at execution time.
  • Alerts you by email or Slack when a run fails, with the failing step and input.
  • Triages hypercare issues from email, Slack or Teams and drafts the fix for your review.

What you decide and approve

  • Which system owns each record and how conflicts resolve.
  • The schedule and who gets alerted.
  • When the parallel run ends and hypercare closes.

What the client gets

  • Running syncs with alerts on failure.
  • An issue log for the hypercare period.

What SAP S/4HANA clients need after go-live

  1. 01

    Set up monitoring in SAP Cloud ALM before go-live

    Turn on business process monitoring, integration and exception monitoring and job monitoring. Early problems show up as failed IDocs, stuck jobs and growing backlogs.

  2. 02

    Watch the first period-end close

    Settlements, allocations and foreign currency valuation run on real data for the first time. Have the key users and the consultant check each step together.

  3. 03

    Review clearing accounts every week

    Migration clearing accounts must stay at zero, and GR/IR must clear as goods and invoices arrive. A balance that grows points to a process or mapping error.

  4. 04

    Plan for the first release upgrade

    Public Edition upgrades twice a year, and the first upgrade can fall inside hypercare. Put the regression test dates into the hypercare plan.

Frequently asked questions

What do SAP S/4HANA clients need after go-live?

Set up monitoring in SAP Cloud ALM before go-live; Watch the first period-end close; Review clearing accounts every week; Plan for the first release upgrade. Each flow runs as a saved tool on a schedule, with alerts when it fails.

Does superglue use AI every time a sync runs?

No. The agent builds the sync once. After you approve it, the saved tool runs the same way every time. AI is used only to build and repair it.

How does superglue work with our consultants?

superglue works alongside your team. The agent takes on the repetitive work, such as reading documents, drafting, mapping, loading and reconciling. Your consultants keep the client relationship and the decisions, and they approve every change to a client system.

Can we use our own implementation method?

Yes. Write your firm's method as a playbook, and every consultant and every session follows it. The documents the agent produces carry your firm's branding.

Which systems can we migrate from into SAP S/4HANA?

Common sources are SAP ECC, Oracle E-Business Suite, Microsoft Dynamics AX, JD Edwards and spreadsheets. The agent also reads Excel, CSV and XML exports and most systems with an API or a database.

Is client data safe?

superglue holds a SOC 2 Type 2 report and works under GDPR. Credentials are encrypted with AES-256. On the Enterprise plan, superglue can run on your own infrastructure.

How do we start?

Start with one live SAP S/4HANA project. Connect the client's systems, give the agent the statement of work, and run the first steps together with us.