NetSuite· Handover
NetSuite implementation handover
A NetSuite implementation ends with documents the client signs and a trail they can rely on. superglue produces both from the work already done in the project, so handover is exporting and sharing.
How this step works
What the agent does
- Compiles the requirements, design, mapping, test and cutover documents.
- Exports them as PDF, Word, HTML or Excel with your firm's branding.
- Provides the run history of every load and sync as the audit trail.
- Documents the syncs that keep running, so the client team can operate them.
What you decide and approve
- Which documents the client signs.
- Who on the client side keeps access, and with which role.
- When the project closes.
What the client gets
- The signed project documents in your firm's branding.
- The audit trail of every load and sync.
What the NetSuite handover should contain
- 01
Mapping and reconciliation per subsidiary
The client signs the mapping and the trial balance and AR and AP reconciliation for each subsidiary.
- 02
The segment design
Document why each department, class, location and custom segment exists, so the client's admin can extend them.
- 03
Access to the history that did not move
State where the archive is and how to find a legacy transaction in it.
- 04
A list of live integrations
Each sync with its owner, schedule and alert recipients.
Pine Services Group is rolling superglue out across its 18 ERP implementation firms, starting with The Vested Group on NetSuite.
Read the announcementFrequently asked questions
What should a NetSuite handover include?
Mapping and reconciliation per subsidiary; The segment design; Access to the history that did not move; A list of live integrations. superglue generates these from the work already done in the project.
Is there an audit trail of the implementation?
Yes. Every run is recorded with its input, each step's result and its output.
How does superglue work with our consultants?
superglue works alongside your team. The agent takes on the repetitive work, such as reading documents, drafting, mapping, loading and reconciling. Your consultants keep the client relationship and the decisions, and they approve every change to a client system.
Can we use our own implementation method?
Yes. Write your firm's method as a playbook, and every consultant and every session follows it. The documents the agent produces carry your firm's branding.
Which systems can we migrate from into NetSuite?
Common sources are QuickBooks, Sage 50 and Sage 100, Microsoft Dynamics GP, Xero and spreadsheets. The agent also reads Excel, CSV and XML exports and most systems with an API or a database.
Is client data safe?
superglue holds a SOC 2 Type 2 report and works under GDPR. Credentials are encrypted with AES-256. On the Enterprise plan, superglue can run on your own infrastructure.
How do we start?
Start with one live NetSuite project. Connect the client's systems, give the agent the statement of work, and run the first steps together with us.