NetSuite· Solution design
NetSuite fit-gap and solution design
Solution design turns the requirements into a NetSuite design: what standard NetSuite covers, what needs configuration, and what needs an extension or a third-party app. superglue's agent drafts the fit-gap from the requirements and reads the client's NetSuite account, so the design matches the edition and the features the client actually has.
How this step works
What the agent does
- Drafts a fit-gap matrix that marks each requirement as standard, configuration, extension or workaround.
- Reads the client's NetSuite account for the edition, the enabled features and the existing setup.
- Drafts the design document: structure, master data, processes, approvals and integrations.
- Flags the gaps that change scope or cost, so you raise them before the build.
What you decide and approve
- How each gap is closed.
- Which extensions and third-party apps the client buys.
- When the client signs the design.
What the client gets
- A fit-gap matrix in Excel.
- A solution design document to sign.
Key NetSuite design decisions
- 01
Check standard features and SuiteApps first
Close each gap with native features or a SuiteApp where possible. Every script is code the client must maintain through two NetSuite releases a year.
- 02
Use SuiteFlow for simple logic
Approvals, field defaults and notifications usually fit SuiteFlow. Use SuiteScript when the logic needs complex calculations, many records or calls to other systems.
- 03
Design approvals with real limits
Native approval routing covers purchase orders and vendor bills by employee hierarchy and limits. Multi-level or rule-based approvals need SuiteFlow or the SuiteApprovals SuiteApp.
- 04
Build roles per job
Start each custom role from a copy of a standard role, and restrict it by subsidiary in OneWorld. Keep the Administrator role for the few people who run the account.
Pine Services Group is rolling superglue out across its 18 ERP implementation firms, starting with The Vested Group on NetSuite.
Read the announcementFrequently asked questions
What are the key NetSuite design decisions?
Check standard features and SuiteApps first; Use SuiteFlow for simple logic; Design approvals with real limits; Build roles per job. The agent drafts the fit-gap, and you decide how each gap closes.
Does the agent decide on customizations?
No. The agent lists the options for each gap and their effect on scope. You decide, and the client signs the design.
How does superglue work with our consultants?
superglue works alongside your team. The agent takes on the repetitive work, such as reading documents, drafting, mapping, loading and reconciling. Your consultants keep the client relationship and the decisions, and they approve every change to a client system.
Can we use our own implementation method?
Yes. Write your firm's method as a playbook, and every consultant and every session follows it. The documents the agent produces carry your firm's branding.
Which systems can we migrate from into NetSuite?
Common sources are QuickBooks, Sage 50 and Sage 100, Microsoft Dynamics GP, Xero and spreadsheets. The agent also reads Excel, CSV and XML exports and most systems with an API or a database.
Is client data safe?
superglue holds a SOC 2 Type 2 report and works under GDPR. Credentials are encrypted with AES-256. On the Enterprise plan, superglue can run on your own infrastructure.
How do we start?
Start with one live NetSuite project. Connect the client's systems, give the agent the statement of work, and run the first steps together with us.