A major enterprise spent 6 months building AI agents to automate their vendor integrations. The project failed spectacularly. Not because the AI wasn't smart enough—GPT-4.1 scored 98% on their evaluation benchmarks. The real culprit? APIs that were impossible for agents to use.
Custom authentication schemes that required human interpretation. Endpoints that returned different response structures based on mysterious query parameters. Error messages like "Operation failed: Error code 4027" with no documentation. The AI agents were brilliant at understanding intent but helpless against APIs designed for humans clicking through UIs.
This isn't an isolated incident. As enterprises race to deploy AI agents, they're discovering a harsh truth: Most APIs weren't built for autonomous systems.